
Ava, built for Jorge Becerra
Jorge is with a client. Ava has the phone.
Jorge's clients say he explains every step until it clicks and makes a hard process feel easy. Ava keeps that going while he's showing a home, at a closing or asleep. She answers on the first ring in English or Spanish, explains the next step in plain words, holds the showing or books the consult, logs other agents' requests, follows Colorado's disclosure and fair housing rules, and has a brief on his phone by 7:00 AM.
Ava's board, this visit
On duty- 0
- Showings booked
- 0
- Buyers and sellers captured
- 0
- Texts and emails
- 0
- Brief items
- Play a scenario below and watch this fill up.
Same moment, two ways
Six moments in a busy agent's week.
Pick one. On the left, the way most agents' phones work today. On the right, Ava. Watch what's still on Jorge's plate when each one ends.
Hannah and Malik, buying their first home together. Hannah loves a 1920s brick condo in Capitol Hill. Malik keeps sending her a new townhome in Sunnyside with a rooftop deck. Every conversation about it goes in circles, so they call after dinner.
How most agents answer today
Cell phone, voicemail, texting back between showings
Ava
AI concierge, working in his calendar, CRM and texts
People, phone numbers, times and conversations are invented. The Capitol Hill condo, the Sunnyside townhome, and the Arvada, Ken Caryl and Aurora homes are example listings, not real properties.
Talk to her yourself
Pick a role. Call Ava. Watch the work happen.
Call Ava as Hannah
Uses your microphone. Speak English or Spanish. Interrupt her any time.
Conversation
Start a call and the transcript appears here. Ava opens with a short greeting, then it's your turn.
What Ava did
Showings, consults, texts and notes for Jorge land here the moment Ava makes them.
Ava works on a sample back office here, with invented people. Nothing touches Jorge's real clients, calendar or listings. English or Spanish, whichever you like.
7:00 AM, every day
Everything from overnight, before your first coffee.
What came in, the two things only you can decide, and the follow-ups Ava is already running. Try the buttons.

Ava at Jorge Becerra
to Jorge · 7:00 AM
Thursday, October 8
Good morning, Jorge.
A busy Wednesday night, all handled. Two decisions before noon. Everything else is moving.
Needs you
Send Hannah and Malik the buyer agreement today?
They want to see the Capitol Hill condo and the Sunnyside townhome (example listings) Saturday at 10:00 and 11:15. Both showings are held, tentative until a short buyer agreement is signed. They're free after 7 PM.
Ava recommends sending it this morning with a short note, and holding 7:15 PM tonight to walk them through it.
Drive up to Conifer on Sunday for Ezra?
Ezra Holt wants to see the Conifer timber home (example listing) Sunday. He asked about the well, the septic system and wildfire risk, and Ava pointed him to the official pages: the Colorado Division of Water Resources, Jefferson County Public Health and the Colorado State Forest Service. He hasn't seen a buyer agreement yet.
Ava recommends a call with him tonight at 6:30 so you hear what matters to him before a mountain showing, then holding Sunday at 11:00 AM.
Overnight
- 5:50 PM WedFieldstone Lane Realty showed the Aurora ranch (example listing). Feedback: loved the kitchen and the pre-inspection report, asked about the furnace's age. Ava shared nothing about the sellers.
- 6:40 PM WedPaola Serrano (in Spanish) wants to see the Arvada two-story (example listing). Disclosure sent first, with a Spanish explanation. Showing held Saturday 1:00 PM, tentative. Her down-payment question is for you and a licensed lender.
- 8:15 PM WedHannah Reid and Malik Osei, first-time buyers, did your non-negotiables exercise on the call. Must-haves: room for bikes and skis, a spot to grill, walkable. Capitol Hill condo 10:00 and Sunnyside townhome 11:15 held Saturday.
- 10:05 PM WedEzra Holt (website chat) asked about the Conifer timber home (example listing): the well, the septic system and wildfire risk. Ava sent the official pages and gave no advice. He'd like to see it Sunday.
34
Calls, texts and chats since Monday
7
Of those, in Spanish
8
Showings and video tours held
16
Follow-ups Ava is running
On your calendar
- 10:00 AMInspection with buyers, Thornton
- 12:15 PMLive video tour, Ken Caryl home (example listing), Audrey Kim
- 4:00 PMListing consult, Bernadette Novak, Aurora ranch
- 6:00 PMCall Paola Serrano, in Spanish
Ava is handling
- Booking October annual reviews: four of six past clients scheduled
- Reminding Paola on Friday, in Spanish, that Saturday's showing is still tentative
- Sending Audrey new Littleton and Lakewood matches on Monday
- Drafting your thank-you to Tomás for his second referral
Memory
She remembers the whole relationship.
Not a contact card. The move-in date, the solar panels he wants someday, the coworker he sent over, and the annual review every October. Across phone, text and the website, for years.
What Ava knows about Tomás
- Bought in Lakewood, October 2023
- Texts only; Saturday mornings for anything in person
- Wants solar panels someday
- Two referrals sent to Jorge
- Annual review every October
Nobody typed this into a profile. Ava picked it up over three years of calls, texts and chats, and it's there the moment Tomás's number lights up.
Three years, one thread
- Oct 2023Phone
Closed on the Lakewood house with Jorge. Ava noted the move-in date and that Tomás prefers texts.
- Oct 2024Text
First annual review, on a Saturday morning. Tomás mentioned wanting solar panels someday.
- Apr 2025Text
Referred his sister, who bought a townhome in Thornton. Ava logged the referral and reminded Jorge to say thank you.
- Oct 2025Calendar
Second annual review, booked by text in one reply. Saturday morning again.
- Oct 2026Text
Annual review held for October 17. His coworker Keiko wants to buy her first home; Ava captured the referral and held a Tuesday-evening call.
Side by side
Your phone is free. Missed moments aren't.
A cell phone and voicemail are reliable and personal, and they cost nothing. The gap is time: the hours between the call and the callback, while buyers keep shopping, other agents keep calling, and people moving from out of state call from another time zone.
Answers every call, evenings and weekends included
How most agents answer today
When the agent is free; voicemail otherwiseAva
First ring, every timeAnswers in English and Spanish
How most agents answer today
If the agent who picks up speaks bothAva
Either one, switching mid-call when the caller doesSounds like Jorge's business
How most agents answer today
It's the agentAva
His greeting, his answers, his rulesRecognizes past clients by number
How most agents answer today
If they're saved in the phoneAva
The whole history, every channelWalks first-time buyers and couples through the next step
How most agents answer today
On the callbackAva
Then and there, in plain words, with Jorge's non-negotiables exerciseSends the brokerage disclosure
How most agents answer today
When the agent gets to itAva
Before anything confidential, loggedHolds private showings and live video tours
How most agents answer today
After phone tagAva
On his calendar; Jorge confirms once the buyer agreement is signedBooks listing consults without guessing a value
How most agents answer today
On the callbackAva
Books the market analysis; never names a numberHandles other agents' showing requests
How most agents answer today
ShowingTime or Supra OneAva
Logs it, routes it to ShowingTime or Supra One, alerts himKeeps sellers' information confidential
How most agents answer today
The agent's judgmentAva
Never shares it, on any channelStays inside fair housing rules
How most agents answer today
The agent's trainingAva
Same answer for everyone, in both languagesKeeps up annual reviews with past clients
How most agents answer today
When the week allowsAva
Invites, schedules and remembers last year's notesAnswers website visitors at night
How most agents answer today
Contact form, next dayAva
Live chat, books on the spotMorning brief of everything overnight
How most agents answer today
Listen to voicemailsAva
Every day at 7:00 AMCosts
How most agents answer today
FreeAva
A monthly plan
| The job | How most agents answer today | Ava |
|---|---|---|
| Answers every call, evenings and weekends included | When the agent is free; voicemail otherwise | First ring, every time |
| Answers in English and Spanish | If the agent who picks up speaks both | Either one, switching mid-call when the caller does |
| Sounds like Jorge's business | It's the agent | His greeting, his answers, his rules |
| Recognizes past clients by number | If they're saved in the phone | The whole history, every channel |
| Walks first-time buyers and couples through the next step | On the callback | Then and there, in plain words, with Jorge's non-negotiables exercise |
| Sends the brokerage disclosure | When the agent gets to it | Before anything confidential, logged |
| Holds private showings and live video tours | After phone tag | On his calendar; Jorge confirms once the buyer agreement is signed |
| Books listing consults without guessing a value | On the callback | Books the market analysis; never names a number |
| Handles other agents' showing requests | ShowingTime or Supra One | Logs it, routes it to ShowingTime or Supra One, alerts him |
| Keeps sellers' information confidential | The agent's judgment | Never shares it, on any channel |
| Stays inside fair housing rules | The agent's training | Same answer for everyone, in both languages |
| Keeps up annual reviews with past clients | When the week allows | Invites, schedules and remembers last year's notes |
| Answers website visitors at night | Contact form, next day | Live chat, books on the spot |
| Morning brief of everything overnight | Listen to voicemails | Every day at 7:00 AM |
| Costs | Free | A monthly plan |
The left column describes how most agents answer today: their own cell phone, voicemail and texts, with showing requests from other agents often coming through a showing service. It isn't a claim about how Jorge handles any particular call. The right column describes what Ava is built to do in this demo.
Turning her on
Your number stays. Your way of working stays. The to-do list shrinks.
01
Teach
We load Jorge's listings, his calendar, showing rules, partners, the non-negotiables exercise and the annual reviews. He teaches Ava anything else in the Studio, in his own words.
02
Shadow
Keep your number. Calls forward to Ava only when you don't pick up, and you read every conversation and every action she takes.
03
Hand off
When you trust her, she takes nights, weekends and the calls that come in during showings. You get the 7:00 AM brief, and the work that used to wait is already done.
Built for Jorge Becerra by ATERNA AI.
We build AI concierges and websites for agents who run on referrals. Fifteen minutes is enough to see whether Ava fits.
